Refund policy

The Heirloom Guarantee: I built Letters To Self to be a transformative experience. If you complete the entire journal and honestly do not feel the exercise was one of the most valuable things you've ever done, please reach out to me at info@letters-to-self.com. I am a small, independent creator, and your experience matters more to me than a single sale. I will do whatever it takes to make it right.

Standard Returns: We accept returns for damaged or defective items only. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

EU 14-Day Cooling Off Period: For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in its original packaging, unused, and in the same condition you received it.

How to Start a Return: To start a return (for damages or EU residents), please contact us at info@letters-to-self.com. If your return is accepted, we will send you instructions on how and where to send your package.